Field notes
What real traders ask.
Straight answers on data sources, pricing, and what's still in beta.
Does the feed go down during Ramadan or Eid?
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No. The exchange feed runs whenever BMD/MDEX is open. We add a market-hours indicator so you know when ticks are live vs settled.
How fast does the SBP rate update after a policy change?
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Rasad fetches the official SBP weighted-average USD/PKR (offer side) on demand from the State Bank page, and an operator verifies the landed-cost assumptions before any PKR/maund figure is shown. No rate is fabricated.
Can I use Rasad from outside Pakistan (VPN)?
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Yes. There is no geo-restriction. Rasad is built for the Pakistan palm-oil trade wherever it runs — including desks in Dubai, KL, Singapore, and London.
What is a maund? Why not just show MT?
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A maund is 40 kg — the unit Pakistani mandi and refinery-gate conversations use, so 1 metric ton = 25 maunds. The Pakistan local-price view shows both maund and metric-ton figures.
What happens during a FCPO limit-up / limit-down?
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Rasad shows the latest exchange state it has received and marks stale/offline states plainly. The calculator will not fabricate prices while the market is halted or closed.
Can I export data to PDF or Excel?
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Export is on the roadmap for Enterprise desks. The launch focuses on the live terminal, monitor, newswire reader, and the operator-verified Pakistan local-price desk.
How quickly do FBR SRO duty changes show up?
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At launch, SRO changes are operator-reviewed before they affect any landed-cost output. Automated FBR scraping and private-source alerts are the next release gate.
What is your uptime guarantee?
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Standard plans are launch access, not a formal SLA. Institute / desk terms (SLA, backup, support workflow) are handled directly under a custom contract.
Can I share a seat with a colleague?
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Starter, Medium, and Max are single-user seats. Multi-seat onboarding is handled through the Institute / desk plan.
Do you offer white-label for brokers or banks?
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Enterprise white-label is available as a scoped implementation, not a self-serve toggle. We will not promise custom infrastructure until requirements and data rights are reviewed.
How does billing work?
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Public plans are billed yearly: Starter $300/year ($25/mo equivalent) and Medium $480/year ($40/mo equivalent). Max is $999/year ($83/mo equivalent). Institute is a custom yearly contract. Existing legacy members keep their original access. Saved scenarios, watchlists, and alert rules stay with your account.
Why should I trust a new platform with my trading workflow?
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Rasad is conservative by design: licensed feeds where required, public source labels where applicable, no fake rows, and clear stale/offline states when an upstream feed is unavailable.